CTM Westgate manager and supplier in cahoots and lying to cover up a mistake!

On 19 June I bought 8 boxes Zorah Greay Ceramic floor tiles from CTM Westgate. A week or so later, a bought an additional box as a short tiles. On both instances, I was assisted by the same sales consultant and when coming in the second time, he remembered me and asked me how my project is going. He immediately recall the tile I took and sold me the extra box. After tiling the floor (which most occurred via load shedding) we realised that we seem to have 2 totally different colour tiles, one being beige/brown and the other one grey (note that we intended to buy grey tile as indicated by the tile name as well) I then contacted CTM and spoke to the Kabelo who assisted me both time and he asked me to come in as he could not find both my purchases. Once at the store I was assisted by Yvonne, the manager who picked up both purchases and said that she will get the supplier to come out to my house, reason being that there was ‘no movement in stock’ (her direct words) and that they only had the one batch The supplier came out and confirmed that both are Zorah grey (despite the one being obviously brown) and said that CTM is responsible as they had to tile the board with both the batch colours.. so easily decided that they have no fault Yvonne then phoned me around 2 days late and confirmed that sorry, you bought from 2 different batches and thus, CTM is not responsible for anything. And suddenly she advised that they received a new batch of tiles, between my 1st and 2nd batch and thus, they did not have to tile the board with both colours as they did not have both colours at the time She asked me to come into CTM again to discuss, but after realising how she has been changing her store to cover up a mistake between either herself or the supplier, I did not go back to CTM I am TOTALLY DISGUSTED as to how CTM can lie and cover up mistakes and seems to be in cahoots with the supplier I would advise the public to NOT buy from CTM Westgate as any mistake made by them, will be at your cost!