tN
thandi N

1 reviews | Active since Sept 2016

07 Sept 2016, 12:26

CTM ****

<p>in 2014 I app**** for ctm card account, but did not buy anything with the account. Later on I discovered that I owe ctm a certain amount. I then made a query with them and they told men to fax the following documents, affidavit of the scenario ,copy of the card and copy of my ID, so they can resolve this. I never got any response from them until today that i receive a letter of commencement of legal action being taken against me and I don't like that its gonna ruin my image with the credit bereau. The amount has increased to R2701.92.</p>

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Replies (1)
CTM
CTM's reply13 Sept 2016, 13:46
Official

Good Day

Thank you for bringing this matter into my attention, please accept my humble apologies for the delayed response and all the inconvenienced caused.

Please note that this matter has been escalated to the CTM customer service manager and she will be in contact with you in order to resolve this matter as soon as possible.

Kind Regards

CTM Customer Service