MP
Mike P
1 reviews | Active since Dec 2024
11 Apr 2026, 10:56
CTM POOR QUALITY Amalfi Faucets
The Amalfi wash basin faucet is cheap and of extrealy low quality. When you attempt to replace the cartridge after 6 years of use because they become stiff and difficult to use the material used in the manufacture makes it virtually impossible to take apart as the dissimilar metals corm a corrosion that binds the parts together. Will never again purchase these faucets again. Rather consider Cobra, Trivoli or Hansgohe.
Helpful (0)
Replies (1)0
Replies (1)
CTM's replyOfficial
14 Apr 2026, 15:23Hi Mike P,Thank you for taking the time to share your feedback with us.Please accept our sincere apologies for the inconvenience and disappointment you have experienced with the Amalfi wash basin faucet. We are truly sorry to hear about the difficulty encountered when attempting to service the cartridge after extended use. We appreciate you highlighting this concern, as customer feedback is very important to us and is taken seriously for ongoing product improvement.Kindly note that we do offer alternative faucet ranges that may better suit your expectations in terms of durability and long-term maintenance. These include trusted brand such Tivoli.Should you require assistance with selecting a suitable replacement or need more information on available options, we will be more than happy to assist you.We appreciate your feedback and the opportunity to serve you better going forward.
CTM Customer Care
CTM Customer Care
CTM's reply14 Apr 2026, 15:23
Official
Hi Mike P,Thank you for taking the time to share your feedback with us.Please accept our sincere apologies for the inconvenience and disappointment you have experienced with the Amalfi wash basin faucet. We are truly sorry to hear about the difficulty encountered when attempting to service the cartridge after extended use. We appreciate you highlighting this concern, as customer feedback is very important to us and is taken seriously for ongoing product improvement.Kindly note that we do offer alternative faucet ranges that may better suit your expectations in terms of durability and long-term maintenance. These include trusted brand such Tivoli.Should you require assistance with selecting a suitable replacement or need more information on available options, we will be more than happy to assist you.We appreciate your feedback and the opportunity to serve you better going forward.
CTM Customer Care
CTM Customer Care