1 reviews | Active since Mar 2020
CTM Paarl will sell you a bad quality product and then continue to rob you.
My mother bought wall tiles and floor tiles for two bathrooms, as well as two basins and two basin cabinets from CTM Paarl. Within a couple of days the one cabinet started to chip after installation. My mom informed CTM Paarl at which point the owner came out to inspect. He insisted the cabinet is too close to the shower and that the chipping was caused by water. There was no proof of that as the water from the shower doesn’t even drip on the cabinet. It was just a bad quality board used to make the thing.
They then told my mother that she can bring in the cabinet. She insisted that she doesn’t want the same cabinet as it is not good quality and the new one will do the same. She is willing to pay more for a better quality one. Today they will only give her R1500 credit for the cabinet and she paid R2700 for the piece of **** they sold her in the firs place. Why sell a cabinet as a bathroom cabinet if its not recommended it come close to water? Bathrooms are ALWAYS steamed.
So that we can work towards a fair and satisfactory resolution for your mother.
CTM Customer Service
So that we can work towards a fair and satisfactory resolution for your mother.
CTM Customer Service
