CTM Online Sales

Recently purchased tiles online from CTM, they did not have stock in Gezina Pretoria, so I did not complete the order, I then received a call from the CTM sales agent to enquire about my order, I mentioned that I had hope that the stock would be available at Gezina for collection and that I am considering my options. The salesperson told me that they have weekly stock movement between the branches, if I am willing to wait a week, I can collect the stock from Gezina. Approx. half a week later I get a call from a different salesperson telling me that I need to collect from Montana CTM because they dont have stock in Gezina, after explaining the arrangment I was informed that I would have to pay courier fees if it was to moved for me. I have spoken to: Tameem Wally CTM Product Expert *** *** www.ctm.co.za and then Andrea Marks CTM Product Expert *** *** www.ctm.co.za Her manager was going to be in touch, but I guess I would have to pay for a collect call: Mantshadi Cossa <***> Really terrible service