CP
Corne P
1 reviews | Active since Jan 2011
18 Jul 2022, 14:15
CTM Menlyn
Bought a shower, should be 900x900 - only 900x885mm - cant return - on your display, website, pricetag, POP and packaging it states 900x900, manager at Menlyn not interested in a refund or exchange since it has been opened. How would i know its only 885mm when all your infor sheets show 900x900? Email sent and will refer to ombudsman should you refuse to assist. YES 150mm does make a difference
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CTM's replyOfficial
18 Jul 2022, 15:47Good day Sir,
Thank you for reaching out. We will look into the matter and we will be in touch on email since we also received your email regarding the complaint .
We apologize for the inconvenience caused to you .
Regards,
CTM Customer Care
Thank you for reaching out. We will look into the matter and we will be in touch on email since we also received your email regarding the complaint .
We apologize for the inconvenience caused to you .
Regards,
CTM Customer Care
Best regards,
CTM's reply18 Jul 2022, 15:47
Official
Good day Sir,
Thank you for reaching out. We will look into the matter and we will be in touch on email since we also received your email regarding the complaint .
We apologize for the inconvenience caused to you .
Regards,
CTM Customer Care
Thank you for reaching out. We will look into the matter and we will be in touch on email since we also received your email regarding the complaint .
We apologize for the inconvenience caused to you .
Regards,
CTM Customer Care
Best regards,