CTM just make empty promises about faulty products they sell

I posted a complaint on Hello Peter on 18 September 2022 about a very bad experience I had with a purchase that I made from CTM Northgate. CTM Rep**** on Hello Peter and their customer care contacted me, but it was all just empty promises and no action. They have made no effort to compensate me for the losses and problems I experienced because of purchasing a faulty Lebo Bathroom basin cabinet from them on 21 August 2022. the weeks and months are passing by and CTM is probably hoping that I will just disappear quietly even though they did absolutely nothing to sort out my situation with the faulty product that I bought from them. The rude manager of the Northgate store still has made no amends poor the bad treatment I got at his hands because of complaining about the faulty Lebo unit that I bought.