MS
Maria S
1 reviews | Active since Jan 2024
26 Feb 2026, 17:51
CTM Installers
I used CTM installers to install my kitchen tiles.The work looks neat but I didn't like the gossiping .They were talking amongst themselves is to where the money is coming from to do all the renovations in the house.There were about 5 males,It was very intimidating.Few days after they were finished my gate was tempered with.I will never use their installers ever again.
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CTM's replyOfficial
26 Feb 2026, 18:53Hi Maria,
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the experience you had with the installers. While we are pleased to hear that the workmanship met your expectations, we are deeply concerned about the conduct you described. The behavior you experienced is not aligned with CTM’s standards of professionalism and respect. Our customers should always feel comfortable and safe in their own homes.
We take your feedback very seriously, and this matter will be addressed with the installation team concerned to ensure that such conduct is not repeated. We are also truly sorry to hear about the issue with your gate. While we cannot make assumptions, we understand your concern and the distress this may have caused. Your experience is important to us, and we appreciate you taking the time to share it. Please feel free to contact us directly should you wish to discuss this further.
CTM Customer Care.
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the experience you had with the installers. While we are pleased to hear that the workmanship met your expectations, we are deeply concerned about the conduct you described. The behavior you experienced is not aligned with CTM’s standards of professionalism and respect. Our customers should always feel comfortable and safe in their own homes.
We take your feedback very seriously, and this matter will be addressed with the installation team concerned to ensure that such conduct is not repeated. We are also truly sorry to hear about the issue with your gate. While we cannot make assumptions, we understand your concern and the distress this may have caused. Your experience is important to us, and we appreciate you taking the time to share it. Please feel free to contact us directly should you wish to discuss this further.
CTM Customer Care.
CTM's reply26 Feb 2026, 18:53
Official
Hi Maria,
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the experience you had with the installers. While we are pleased to hear that the workmanship met your expectations, we are deeply concerned about the conduct you described. The behavior you experienced is not aligned with CTM’s standards of professionalism and respect. Our customers should always feel comfortable and safe in their own homes.
We take your feedback very seriously, and this matter will be addressed with the installation team concerned to ensure that such conduct is not repeated. We are also truly sorry to hear about the issue with your gate. While we cannot make assumptions, we understand your concern and the distress this may have caused. Your experience is important to us, and we appreciate you taking the time to share it. Please feel free to contact us directly should you wish to discuss this further.
CTM Customer Care.
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the experience you had with the installers. While we are pleased to hear that the workmanship met your expectations, we are deeply concerned about the conduct you described. The behavior you experienced is not aligned with CTM’s standards of professionalism and respect. Our customers should always feel comfortable and safe in their own homes.
We take your feedback very seriously, and this matter will be addressed with the installation team concerned to ensure that such conduct is not repeated. We are also truly sorry to hear about the issue with your gate. While we cannot make assumptions, we understand your concern and the distress this may have caused. Your experience is important to us, and we appreciate you taking the time to share it. Please feel free to contact us directly should you wish to discuss this further.
CTM Customer Care.