RR
Riaan R
1 reviews | Active since May 2012
04 Dec 2023, 16:29
CTM Centurion
Following an in-store purchase at CTM Centurion, one item was not in stock, and another was to be delivered. Following several e-mails and phone calls to the store (their phones are not answered) I am left with no information regarding the delivery of the items purchased. I have had no correspondence, and no e-mail replies, from CTM. Must I now drive to the store? They seem to simply ignore their customers, leading to much frustration. I hope that my complaint on this platform will elicit a response...
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CTM's replyOfficial
04 Dec 2023, 16:41Good day Riaan,
We aim to provide superior service and we apologies that you did not have the best experience at CTM Centurion.
We will be in contact with you shortly.
CTM Customer Care.
We aim to provide superior service and we apologies that you did not have the best experience at CTM Centurion.
We will be in contact with you shortly.
CTM Customer Care.
Best regards,
CTM's reply04 Dec 2023, 16:41
Official
Good day Riaan,
We aim to provide superior service and we apologies that you did not have the best experience at CTM Centurion.
We will be in contact with you shortly.
CTM Customer Care.
We aim to provide superior service and we apologies that you did not have the best experience at CTM Centurion.
We will be in contact with you shortly.
CTM Customer Care.
Best regards,