sB
shanie B
1 reviews | Active since Dec 2018
12 Nov 2022, 10:16
CTM are ******* !
I have been waiting for my refund for over a week now and I keep getting **** to that I will be done today. The last correspondence I had with your colleague was he would get a follow up. And that is the last I heard from him. I feel like you guys literally stole my money. Empty promises after empty promises. And clearly goes again your time policy. If I visit a store it won’t be a nice visit. At this point I’m considering legal action.
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CTM's replyOfficial
14 Nov 2022, 10:43Good Day,
Thank you for taking my call . I would like to humbly apologize for the delay of your refund. I will definitely escalate the matter and we will send through the necessary documents for your refund to be processed .
CTM CUSTOMER CARE
Thank you for taking my call . I would like to humbly apologize for the delay of your refund. I will definitely escalate the matter and we will send through the necessary documents for your refund to be processed .
CTM CUSTOMER CARE
CTM's reply14 Nov 2022, 10:43
Official
Good Day,
Thank you for taking my call . I would like to humbly apologize for the delay of your refund. I will definitely escalate the matter and we will send through the necessary documents for your refund to be processed .
CTM CUSTOMER CARE
Thank you for taking my call . I would like to humbly apologize for the delay of your refund. I will definitely escalate the matter and we will send through the necessary documents for your refund to be processed .
CTM CUSTOMER CARE