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Stella E

1 reviews | Active since Feb 2016

22 Feb 2016, 09:34

CHECK TRANSACTION HISTORY

On the 13th of February 2016 I used my husband's credit card to make a purchase of +/- R22 000 at CTM Boksburg, the transaction went through twice on the credit card. Since then I have made numerous phone calls to both CTM and my bank, to no avail. The money is still not back in my account. Neither CTM nor the bank are willing to reverse the transaction.

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Replies (1)
CTM
CTM's reply01 Mar 2016, 14:15
Official
Hello ants747,

Thank you for bringing this matter into my attention,I have been communicating with Mr Eloff and the refund has successfully been done back into the account.

Thank you for your patience,CTM values you as our customer and we hope to see you back in our stores during this promotional season.

Please contact me for any other inquiry on ***

Kind Regards
CTM Customer service