1 reviews | Active since May 2017

20 Aug 2020, 12:39

BE WARNED - ***** and poor service!!

I put in an order for tiles to be delivered to my place on the 12th of August 2020 and paid R2 499 for delivery. I then received an email to say that the tiles will be delivered on the 13th of August. I phoned CTM Cape Town to say that the delivery needs to happen on the 12th!! When I phoned in I was assured that the delivery will happen 12 August.

I had to pay workers to sit around and do nothing due to YOUR incompetence, I paid workers R1500 for a day of nothing.

I was informed by my tenant that the deliver never happened and i requested a REFUND from CTM. Early the following morning the tenant phoned me to say they just delivered the tiles.

After our conversation with Bhekisizwe Hlophe, I asked you to send me an email stating that the delivery will happen on the 12th, I'm still waiting.

Just so we are clear, I'm not interested in your apology, so please don't even bother. If i had my way I would have sent your tiles back and demanded a refund.

Thank you for nothing and be assured that your services will NEVER be used by me again.

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