Bad Service

This is my 4th house i am totally re tiling and using CTM as my supplier.Bought around 200 squares of tiles again this time.There was alot of boxes of tiles that had broken tiles inside,so i phoned Ndudzi at westgate branch,it took along time for hom to respond and only said that management wants all the broken tiles back before refund.Now i must load all the broken tiles and damage my wifes car inside,where i already sended them alot of pictures of broken tiles still inside the enclosed boxes.

Its now more than 2 weeks ago and the salesman still hasnt come back to me,i bought almoust R50000 of tiles AGAIN this time,and this is the service i am getting from them.......Boxes of broken tiles!!!!!!!.

Maybe next time i must use another supplier like Tile Africa or someone else,because this "AFTER SALES SERVICE" i really really dont need or exscpect from CTM!!!!!????????