CF
Charles F
1 reviews | Active since Oct 2010
04 Jan 2023, 10:31
Bad business practice
They do incorrect advertising. first the website promises same day delivery, then I can only select the following day, the 5th, and in the confirmation they only mention the 6th…
this a bad business practice!
Then they call and only keep on talking, no listening skills on the customer service reps....
Helpful (0)
Replies (3)0
Replies (3)CF
Charles F's updateReviewer Update
05 Jan 2023, 16:31Update on this: after writing this review, I received a message that my parcel was on its way, it was delivered same day as ordered.
CF
Charles F's update05 Jan 2023, 16:31
Reviewer Update
Update on this: after writing this review, I received a message that my parcel was on its way, it was delivered same day as ordered.
CTM's replyOfficial
16 Jan 2023, 09:05Good Day Charles,
Thank you for contacting CTM Customer Care.
We humbly apologize for the inconvenience caused to you during your experience with CTM . Please note we appreciate your feedback and we will work hard to ensure the experience is smooth going forward.
CTM Customer Care
Thank you for contacting CTM Customer Care.
We humbly apologize for the inconvenience caused to you during your experience with CTM . Please note we appreciate your feedback and we will work hard to ensure the experience is smooth going forward.
CTM Customer Care
CTM's reply16 Jan 2023, 09:05
Official
Good Day Charles,
Thank you for contacting CTM Customer Care.
We humbly apologize for the inconvenience caused to you during your experience with CTM . Please note we appreciate your feedback and we will work hard to ensure the experience is smooth going forward.
CTM Customer Care
Thank you for contacting CTM Customer Care.
We humbly apologize for the inconvenience caused to you during your experience with CTM . Please note we appreciate your feedback and we will work hard to ensure the experience is smooth going forward.
CTM Customer Care
CTM's replyOfficial
23 Jan 2023, 15:27Good day,
Thank you for reaching out to CTM .
We would like to humbly apologize for the experience you had and we will definitely relook at the matter .
CTM Customer Care
Thank you for reaching out to CTM .
We would like to humbly apologize for the experience you had and we will definitely relook at the matter .
CTM Customer Care
CTM's reply23 Jan 2023, 15:27
Official
Good day,
Thank you for reaching out to CTM .
We would like to humbly apologize for the experience you had and we will definitely relook at the matter .
CTM Customer Care
Thank you for reaching out to CTM .
We would like to humbly apologize for the experience you had and we will definitely relook at the matter .
CTM Customer Care