HW
Hayley W
1 reviews | Active since Sept 2014
02 Apr 2024, 11:15
*******
I bought bathroom stuff on the 25/03 that was to be delivered on 30/03. Delivery came and one item was missing. The driver said he would collect and deliver it later that day. I wrote a comment after my signature that the item was not received. Phoned CTM sales on Sunday and lady was going to get back to me - she did not.
The note that was made after my signature disappeared (it shows no comment was made) Phoned again Tuesday and the guy that assisted me never came back.
I paid for that item. And that is theft. CTM is supposed to be a reputable company... Well they are not!!! Just a bunch of ******* working there
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Replies (1)CTM's replyOfficial
05 Apr 2024, 09:04Hi Hayley ,
thank you for bringing this matter to our attention ,I would like to apologise for the inconvenience caused and for the misunderstanding. As per our telephone conversation we are happy to hear that your complaint has been resolved.
CTM Customer Care.
thank you for bringing this matter to our attention ,I would like to apologise for the inconvenience caused and for the misunderstanding. As per our telephone conversation we are happy to hear that your complaint has been resolved.
CTM Customer Care.
CTM's reply05 Apr 2024, 09:04
Official
Hi Hayley ,
thank you for bringing this matter to our attention ,I would like to apologise for the inconvenience caused and for the misunderstanding. As per our telephone conversation we are happy to hear that your complaint has been resolved.
CTM Customer Care.
thank you for bringing this matter to our attention ,I would like to apologise for the inconvenience caused and for the misunderstanding. As per our telephone conversation we are happy to hear that your complaint has been resolved.
CTM Customer Care.
