Sales Staff think they are Gods gift to earth.

I am absolutely disgusted with the service i have recieved from Bumper to Bumpers useless sales staff. Due to the fact that there is probably a waiting period of 1.5 Hours to recieve service when you go into the sales departement in store, i opted to first call and find out whether they had the Radiator i required. The receptionist was very friendly and soft spoken- your nightmare starts once she puts you through to Sales. After waiting on the phone for 10-15 minutes before being attended to, a rude guy answers the phone. I ask "hi how are you"he responds "can i help you"so i ask what the price of the radiator i need is, i tell him the car is a hyndai accent, he asks which year model it is and i tell him im not sure i think.... and before i can complete my sentence he rudely interupts me telling me "then i cant help you"and drops the phone in my ear!