Rude Customer Service

I sent an email for quotation and a day later Johnathan Coutts responded.

I then called back to get clarification.

The level of rudeness i could not believe, he said I am a worse consumer.

I got offended as I was not sure if he is taking advantage saying this as I am black, or this is how he treats customers.

Firstly I am a client, and you do not say to person bringing in money worse consumer.

He then said someone is on the line while I was confronting him on who gives him the right to call me a worse consumer.

I only told him that I do not know the kind of engen my car uses, therefor gave him a right to call me a worse consumer.

His behavior is unacceptable and must be dealt with.