KJ
Kemmy J

1 reviews | Active since Nov 2018

10 Feb 2026, 11:09

This company is a *****

I can't understand how this **** and ***** if a company get more than 1 or 0 stars? Don't use this company, they are *****sters. This is the only shipping company that charges extra after shipping have been paid. Buying any thing on Temu, you are charge shipping fee after paying this ****py company will still charge you extra to give you your goods.. For this I will stop buying from TEMU. And their WhatsApp customer support is useless.. They never respond to any questions.. 🙄 🙄 🙄 🙄 🙄

0
Replies (1)
Buffalo International Logistics
Buffalo International Logistics's reply10 Feb 2026, 11:45
Official
 
Good day, 
Thank you for your feedback. We sincerely apologise for any frustration caused. 
Please note that Buffalo International Logistics does not add shipping fees once the parcel has been paid for. Any additional charges you may see are related to VAT, duty, or customs fees, which are set by the supplier or government authorities. In most cases, the supplier will inform the customer if these fees apply. 
We also regret any inconvenience you experienced with our WhatsApp support and are continuously working to improve our response times. 
Thank you for your understanding. Buffalo International Logistics  Support Team