Buffalo lost my R534 SheIn return no POD with weight

> My name is Boitumelo Leboho. I returned 4 items to SHEIN worth R534. Return ID ***, Buffalo tracking ***. > > Buffalo tracking shows "Delivered and Quality Checked" but SHEIN says parcel was empty. I need POD with weight to prove I sent items. > > I emailed *** - email bounced back, does not exist. I emailed *** - no reply. Customer service is not helping and wasting my time. > > I want my R534 refund. Please send me POD with weight for *** urgently. > > Boitumelo