Worste impersonal service from Buffalo Logistics.

To whom it may concern:

I have been waiting on a delivery, but no one bothered to let me know when delivery will be going out on which day. Someone got my contact number wrong as well. So when they phoned to say they outside complex or whatever, no answer as driver had the wrong number. Bufalo fault but customer must just wait another day or days to get their package. thats all i was being told, that is their procedure, period.

I sent a message on WhatsApp, someone rep**** with a question, and I immediately was busy typing response and that person just left the chat. Wow. Then on webchat, the person just came into chat, but does not respond. Now, after taking an hour to respond, just to say I might have to pay for another delivery…? how can i pay for their mistake, my number was correct on supplier system, and Buffalo writes it down wrong but its my mistake and i must pay? My goodness, that is outrageously out of line. had not experienced such bad service like this in a while.