WORST SERVICE

THE WORST SERVICE EVER , NO COMMUNICATION , NOTHING , NIX MY ORDER IS NOT MOVING SINCE THE 3RD OF DECEMBER TILL TODAY , WHAT THE HELL IS GOING ON , I AM SO ****ED NOW , I NEED MY ORDER LIKE YESTERDAY, CALL CENTRE NOT ANSWERING THE PHONE , WHATSAPP NUMBER NOT RESPONDED TO , WHAT IS THIS ? IS THIS A **** OR WHAT HOW CAN A COMPANY RUN LIKE THIS WE CANT GET HOLD OF NOBODY IS A LEGIT COMPANY?