Worst service ever!!!!

Buffalo is the worst logistics company ever. I wish Shein and Temu had an option to choose my own logistics company to deliver my parcel. Like Fast way. My tracking number showed in transit for 4 days. When I called them on Thursday 2 January 2025 they said that my parcel will be delivered on Friday 3 January 2025. I phoned then again today (Friday 3 January) they said that it's out on delivery. I DID NOT RECEIVE MY PARCEL OR GET ANY MESSAGES OR CALLS. The whatsupp number does not reply at all and no replys on the email. If I had a choice I would never use this service out of my own. It's really pathetic.