WORST LOGISTICS COMPANY IN SA

I have phoned numerous times - the line is so bad I think the chances to get through to a Telkom agent is better than this landline. BAD Service. My parcel is out for delivery and as I explained I am not at home - no one is there to accept the parcel. Please deliver to my work address. I have sent an SMS I have sent a Whatsapp which is not being attended to. SUCH BAD SERVICE - THE WORST EVER

Unable to assist with the parcel being collected at the counter myself, have a ton of excuses.

This person assisting me did not even give me a chance to speak or ask questions. Was getting irritated, pulled away from the phone, and sworn silently, might have heard me because only then I could speak and ask questions.

Phoned a second time because I want to speak to another consultant - this time this lady was helpful and explained how it works and what I can expect, also why I am unable to collect my parcel myself and so forth... Thank you for that person (5 stars for her) the 1st Person MINUS stars ...

The Whatsapp number given for a Quick response is a waste of time. No quick response at all. (It' has been 16 hours and still no response on my WhatsApp message)