TT
Thapelo T

1 reviews | Active since Aug 2019

12 Oct 2021, 15:36

Worst logistic company in AFRICA

This is the worst logistics company in the whole of Africa, rude call centre agents, unanswered phone calls, useless email and whatsapp tracking service, the self-service option is the pits, and what is sad is we paid for these items we ordered abroad, they lie and get lost at their warehouse, their call centre is useless, this place should be shut down because our packages are getting lost in transit. It's been six weeks been waiting for a delivery, their driver claims to have called me and I did not answer, of which this is untrue as I received no call from them. we should report this company to an ombudsman or the public protector this is frustrating

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Replies (1)
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Thapelo T's update14 Oct 2021, 20:33
Reviewer Update
after i allegedly failed to answer my phone parcel was returned to warehouse, today is the 7th i received an sms that the parcel will be delivered on the 14th of October 2021. it is 8pm on the 14 of October, parcel is still not delivered