Worst delivery

So I never had an issue before but with my last order I missed the driver by minutes…he was still in Mitchell’s plain and refused to come back unless I pay him a R50 or drive out to where he is,I live in Mitchell’s plain and he could not have been that far from my house…all the other drivers I ever had was always accommodating and friendly but this guy oh my word ******ion…now I don’t even know where my parcel is or how to track it…worst experience ever