1 reviews | Active since Dec 2024
Worst customer service
I was sent a message at 6am yesterday saying that my order is out for delivery and should be arriving, I gave them the whole day and when I call today to ask why my package was not delivered I'm told it takes 3 days for delivery and I must just understand. I'm being told that since it's a Saturday if it's not delivered today it will be delivered on Monday, the call Centre does not have a drivers number and there are no managers available, the team leaders are in a meeting that can not be disturbed so I must just Mae do. After explaining that I need my packages for tomorrow and I'm leaving early today till after Christmas they still have nothing to say to me because nothing can be done. This is the worst customer service I have ever received ordering on Temu, I usually get my packages from them through Fastways which is way better and professional then what I am experiencing with Buffalo Logistics. They don't even respect us enough to call and explain that they will deliver the next day I had to call and was denied help. I would write all the people I dealt with but the God in me during Christmas time won't let another person lose their job during the holidays
According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?
Regards,
According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?
Regards,
Thank you for your message. We apologize for your unsatisfactory experience. We are constantly working to better our service and a follow up is being done as soon as we get feedback update will be given to you.
Regards,
Thank you for your message. We apologize for your unsatisfactory experience. We are constantly working to better our service and a follow up is being done as soon as we get feedback update will be given to you.
Regards,
