Worst courier company globally ever

Worst courier company I have experienced internationally ever. No phone no to call they pitch up whenever with no notification, don’t follow rules, lie about whether they have arrived or not, attempt to charge you for second deliveries, must be an incentive they have to get more money and drivers are rue. After two weeks still can’t get a delivery sorted for substantial value of items. Chat is in Chinese no one to help. It’s a complete waste of time. Check with the co you buy from online if they use this courier co beware of doing business with the online company. It has taken 3 hours of my time so far with zero resolution.