worst courier company ever!!

horrible horrible horrible. i have never experienced any courier service as horrible as Buffalo and i’d like everyone to know so that they don’t suffer like i did. i ordered my SHEIN parcel on 25 Nov 2021 from Johannesburg. i paid everything i needed to pay. on 9 Dec 2021, the parcel is in Nelspruit?? Buffalo does not notify, acknowledge or even apologise for this mishap. i’m so furious, i wish i could rate it negative infinity!!