Worse experience!!

I only gave one star because it’s the only way to write a review. This has been one frustrating and disappointing experience! I ordered through Temu on 22 April 2025, expected to receive my order before 10 May 2025, as there are party stuff of my son’s birthday party in. Today is the 9th and my order is still not delivered. What is even more unprofessional is that my order was out on delivery on 7 May 2025, only to be returned to the warehouse in JHB, and I am in Cape Town. The call centre agent said that the parcel was handed to the wrong 3rd party courier and it was returned, I would receive it by 9 May 2025. Today 9 May 2025 my order was out on delivery, only to be returned again, the same reason, it was handed to the wrong 3rd party courier. How disappointing. The party is tomorrow, what do I do with all those personalised items specially ordered for tomorrow. I am livid and would want an option next time to NOT MAKE USE of their service!!! And there is Mother’s Day gifts in as well. The whole experience was nothing short of disappointing!! The call centre agents is not helpful at all, refusing me to speak to a team leader or manager. I just hate this company!