RR
Ray R
1 reviews | Active since Sept 2023
18 Apr 2024, 10:45
Very poor service
Since the 30th March 2024 I have been trying to sort out a problem with them re a delivery which I paid the tax on to no avail. They don't answer their phone, the day that an agent will contact you within 24 hours, this does not happen, and you get sent round and round by their whatsgroup. Very frustrating, and I am out of pocket with no end in sight. When you are holding on the phone for someone to answer, their music is the Sound of Silence, which is very appt.
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Replies (2)0
Replies (2)
Buffalo Couriers's replyOfficial
18 Apr 2024, 13:20Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.
Buffalo Couriers's reply18 Apr 2024, 13:20
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.
RR
Ray R's updateReviewer Update
18 Apr 2024, 13:27I don't want to get in a round and round discussion with you, as always you can see from my WhatsApp what I mean. Today I got a communication after posting this concern on Hello Peter. What leads me to believe anything else. Please just deliver my outstanding orders, and I will take it from there.
RR
Ray R's update18 Apr 2024, 13:27
Reviewer Update
I don't want to get in a round and round discussion with you, as always you can see from my WhatsApp what I mean. Today I got a communication after posting this concern on Hello Peter. What leads me to believe anything else. Please just deliver my outstanding orders, and I will take it from there.