Useless Services!!!!!

Buffalo, useless and rude consultants. WhatsApp number not attended to. Waiting for a manager to phone me back, but yet no one. Been told just to wait patiently... Yesterday told me they don't know where my package is and shouted at, me while the package had been cleared by Customs. Today told me, I need to wait for everyone in my shipment to pay taxes then my package will be released... This is after my taxes were paid already. They holding my package at ransom and no manager is available to speak to.