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Caroline H
1 reviews | Active since Feb 2010
05 Jul 2024, 17:19
Useless customer service!!
One star is too much!!! I logged a return with the relevant company on the 14th June and they advised me Buffalo would collect within 4 days. I am still waiting! They responded once to my mails to advise me they have escalated the return , they emailed a second time to advise me a third party would collect and now they do not respond at all!!! Useless service!
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Buffalo Couriers's replyOfficial
08 Jul 2024, 11:36Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.
Buffalo Couriers's reply08 Jul 2024, 11:36
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.