Useless Buffalo delays Temu orders

I have ordered goods from Temu. Every time Buffalo is involved in delivering goods then there is no service delivery. In the latest case, my goods have been lying at OR Tambo for 4 days already with no updates on the tracking status. I send emails, and chat to their bot but you just waste your time.

Temu eventually got involved today but I first had to deal with their generic retoric to my complaint instead of doing fundemental investigations before responding.

I would like to warn anyone in South Africa that when they buy from Temu and Buffalo is involved that you will receive your goods extremely late and dont waste your time trying to communicate with Buffola. Still waiting on a reply on an e-mail I send to them 6 weeks ago.

So much for stuff the customer