Useless

I placed my order on 25th April, paid my customs fee on 30th. I still haven’t received my package. Last update was 4 days ago. This is totally unacceptable and just ridiculous. And getting a hold of anyone at the company seems impossible. The online chat service show immediately responds but the session ends before it even starts. No one response to your email and when dialling the number the call drop or I get a voice recording saying the mailbox is full. I don’t know why SHEIN still using this company, they are going to lose a lot of customers because of Buffalo’s pathetic service