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Zandile N
1 reviews | Active since Oct 2020
11 Apr 2024, 09:21
Unreliable
I am very disappointed my parcel hasn't arrived and wrong information was logged in for tracking. The parcel was recorded as a failed delivery because there was an address error on the 7th of April which was a Sunday and their website states that no deliveries are made on a Sunday. No call was received on their side. I have been trying to call and I sent an email with no response.
This is very poor service.
Helpful (0)
Replies (2)0
Replies (2)Buffalo Couriers's replyOfficial
11 Apr 2024, 10:05Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.
Buffalo Couriers's reply11 Apr 2024, 10:05
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.
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Zandile N's updateReviewer Update
11 Apr 2024, 11:10I have sent the tracking number via a private reply should you not see it please let me know.
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Zandile N's update11 Apr 2024, 11:10
Reviewer Update
I have sent the tracking number via a private reply should you not see it please let me know.
