1 reviews | Active since Aug 2023
Unprofessional Business
Such a frustrating business to be dealing with. Paid with the link and went off my account and I was able to share POP. Took almost 3 - 4 days for them to acknowledge receipt of payment and then finally they dispatched my parcel. It’s been a rollercoaster as the address I provided is a business address and essentially no one will be there on a weekend to accept the package. I was asked if I was there on Friday and I was - they didn’t deliver. Phoned me on the Saturday to ask if I was there and I said no as it is a business and that they can bring it on Monday. Phoned me AGAIN on the Sunday to ask the same thing for me to tell them the exact same thing and I still query as to why they are delivering on a Sunday as it clearly states that deliveries are NOT done on Sundays. “Oh he wants to get ALL his orders out today, am I there?” - NO! It’s a business- it’s Closed! Offer a solution to have it delivered to my place of residence which is only 7km away - “oh no that’s too far, he’ll arrange to come back Monday”. I assured him that there will be someone there on Monday to accept the package. Then Buffalo still update on their side that I wasn’t available to accept the package and I must make sure all the details are accurate as it’s the second fail to deliver. Like it’s my fault? Never dealt with such an unprofessional courier service. Now I’m waiting!!
