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Precious M

1 reviews | Active since Dec 2023

04 Nov 2024, 14:04

Unhappy customer: DID NOT RECEIVE MY PARCEL DESPITE THE TRACKING NUMBER INDICATION.

I am extremely disappointed with the service from Buffalo Logistics. Despite waiting for my delivery, I have not received my order, yet the system misleadingly indicates that it has been delivered (Tracking Number: BUFZA6YK24036ATYQ). This has caused significant frustration and inconvenience.

I lodged a complaint immediately upon noticing the discrepancy, I haven't received any assurance that there is an investigation on the matter. I expected a more reliable and transparent service from a logistics company. Unfortunately, my experience with Buffalo Logistics has been far from satisfactory, I hope they investigate and resolve this because I need my parcel!

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Replies (2)
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Precious M's update05 Nov 2024, 14:34
Reviewer Update
No attempt to deliver or even resolve the issue, I have no missed calls from the driver yet the TRACKING system indicates I received my parcel, who signed for it ? show proof!!
Buffalo Couriers
Buffalo Couriers's reply14 Feb 2025, 11:11
Official
Good day,

According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?

Regards,