THEY CAPTURED MY DETAILS WRONG AND REFUSED TO ASSIST

Their service is very poor and bad, I spoke to 2 consultants today because they captured my Shein details with Temu details and I no longer use that number, so the numbers are not corresponding, its been over 24 hours ever since my order is been out for delivery, the driver didn’t even come because he never laid a complain dat he doesn’t get me over the phone, I needed my order before Saturday now i cant get my order because they captured wrong details on their end at that time I paid for an urgent delivery, they are telling me to wait 48 hours on a Friday, I spoke to the guy named Serfernand in a call centre department he is very impatient and refused to transfer me to da complaints department. I am so angry dat I payed R2300 for the things that I need on Saturday but I can’t get them because they refused to call help. I need my orders today not on Monday. Even on TikTok they complain about this company’s service.