Theft from Buffalo

Buffalo sends a website to make payment. I make the payment it says successful and then the next day it asks me to pay again. My last delivery i had to make payment 3 times. I have been trying to actually speak to somebody or even email a human and cant find any details except for a robot. I think Buffalo Logistics is *****ing as this is the second time it has happened. You actually need to pay 3 times to get your goods. I will never use anybody that uses Buffalo Logistics again.