RN
Retshidisitswe N

1 reviews | Active since Oct 2015

23 Dec 2021, 12:07

THE WORST SERVICE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I placed my order from SHEIN on the 5th Dec 2021, then I paid customs on the 10th Dec 2021. Ever since then, I have not received any communication from Buffalo, I've sent countless WhatsApp messages +*** and nobody bothered to respond, I also sent an email to *** a couple of times and nobody responded. Then I decided to call the number *** & *** on their website en.buffaloex.com and while I was waiting to speak to their consultant, the call cut me off numerous times. THIS IS THE WORST SERVICE, I am shocked. I'd be surprised if someone responds to this complaint. When you call their number, you're advised to send a WhatsApp message for a "quick" response, are you kidding me??????!!!! I AM DISGUSTED at how you run your business!!!

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RN
Retshidisitswe N's update23 Dec 2021, 12:16
Reviewer Update
And I finally got ahold of a consultant after trying numerous times, and spoke to JULIA who gave me an attitude, zero knowledge on customer service. THE WORST CUSTOMER SERVICE EVER, then she hung up on me. What kind of ***** operation are you running, Buffalo??!! I have never been disrespected like this before, WOW!!!