The worst courier company in the history of delivery companies!!!!

This is the worst courier company ever, my parcel from Shein was received at their warehouse on the 25th March and I haven't received it to this day. From the 28th it's been saying on the way to your city but funny enough, its 2 weeks after that and I still haven't received it. They don't pick up their phones. Shein must just find another courier because Buffalo is clearly failing, dismally. If there was a way to boycott this company I definitely would and I know a lot of people who would be happy to join me.