THE WORST COMPANY!!!! UNPROFESSIONAL!!!! POOR CUSTOMER SERVICE!!!!!

I have never experienced such disrespect from a company before. The arrogance of the people who work at Buffalo Int. Logistics is so LOUD!!! I wrote a review a few weeks ago regarding a return parcel that has not been picked up from me for over a month now. I have sent countless emails and I have had several engagements with Shein on the X app but nobody from Buffalo has contacted me. Since the 10th of April 2024, I have been informed that an agent will contact me within 3-5 days (since 10 April 2024). How this company not count???? The kicker is that on the 31st of May 2024, I received an email from Buffalo stating that according to their system, my return parcel has been cancelled. I contacted Shein immediately and the agent from Shein stated that Buffalo is lying and that they did not cancel my request. Why is Buffalo so unprofessional and is now resorting to lies instead of doing their job properly????????