AC
Anthony C

1 reviews | Active since Jun 2022

06 Jan 2025, 10:03

The most Useless order on African soil

The most useless service under the African sun. Has had my package since the 26th of December and have given it to a third party for delivery and they are impossible to get hold of No manager working today to resolve problems nor any Team Leaders and don't bother asking for them to call back, probably not paid the telephone bill so can not call their customers back. Don't use stay away these guys' service is beyond useless

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Replies (3)
Buffalo Couriers
Buffalo Couriers's reply05 Feb 2025, 09:39
Official
Good day,

According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?

Regards,

AC
Anthony C's update05 Feb 2025, 10:26
Reviewer Update
Hello

Yes it was delivered, but why is it necessary to make people wait for their parcels. It could've been done with a lot less fuss and could've been a much better experience for all parties involved.

So my advice is become more customer centric and try to deliver the parcels with the least amount of issues and fuss.
Buffalo Couriers
Buffalo Couriers's reply05 Feb 2025, 11:06
Official
We sincerely apologize for any frustration caused. Your feedback means a lot, and we truly appreciate your support and we will do better next time. We look forward to serving you again soon.