NL
Naseeba L

1 reviews | Active since Jul 2019

08 Apr 2024, 08:29

TERRIBLE SERVICE FROM BUFFALO SA

The most terrible service. I wish Temu and Shein would consider outsourcing another logistics company as BUFFALO SA is chasing their customers away. I just received delivery 2 weeks ago,waiting for my next delivery with was loaded into vehicle out for delivery since 02/04/2024..and now I get an sms parcel return incomplete address but they delivered at the same address for me...now to update address must pay postoffice R10....is BUFFALO SA really serious about business, if not step down. If your 🐃 trucks can't carry the weight let TEMU know and not waste consumers time. Your live chat is only BOT optimized,you don't answer voice calls or respond to emails. Due to terrible publicity you have now even blocked Facebook for comments

0
Replies (2)
NL
Naseeba L's update05 Apr 2024, 17:54
Reviewer Update
Buffalo Couriers
Buffalo Couriers's reply08 Apr 2024, 09:45
Official
Thank you for your message. We understand your frustration and we apologise for the inconvenience caused. Please may you send me your tracking number and one of our agents will assist you. BIL.