Terrible service from Buffalo logistics

Buffalo logistics,your services keeps deteriorating each and every day ,I have been waiting for my parcel since the 13 ,it says abnormal packaging so delivery failed,how does delivery fail without you guys contacting me?your service is poor shame 😳 very bad ,and when we call your number we can’t get hold of you ,what a terrible service ❗️SHEIN you will definitely lose customer because of buffalo ,we so much custom money yet you struggle to get your parcel