FM
Fadzayi M

1 reviews | Active since Apr 2024

11 Apr 2024, 11:36

Terrible service

I paid my customs on 24 March and till today I haven't received my parcel. My order hasn't moved since the 5th of April and I urgently need my parcel for my graduation. When you call them they don't answer their phones. Please tell me why you are also sending our parcels to third parties that you know have bad reviews and our parcels are not guaranteed to be received. This is the most unreliable courier service in the world. I'm so frustrated

0
Replies (2)
Buffalo Couriers
Buffalo Couriers's reply11 Apr 2024, 14:41
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.
FM
Fadzayi M's update11 Apr 2024, 16:43
Reviewer Update
BUFZA***YQ it has been saying Allocated ITT not received since the 5th of April. I contacted ITT and they said they never received my order so where is my order? Can this please be dealt with urgency as I've said it's for my graduation