Terrible Customer Service

I am so extremely frustrated with Buffalo Logistics. My SHEIN order has been in dispatch for almost 5 days and all the tracking information is wrong. When I phone in to the call centre I get told a different story each time. WHERE IS MY PACKAGE? I need it specifically for an event tomorrow and every email has gone unanswered. There is no direct line to their Cape Town warehouse and I have no idea where my parcel is. This is terrible and I wish they would contact me back. Customer service like this in 2024 is shocking!

Please phone me back ASAP on +***