SW
Skye W
1 reviews | Active since Feb 2011
27 May 2024, 13:39
Terrible!!!
Buffalo I am still waiting for feedback! You said between 24 and 48 hrs I will receive feedback on what happened with the VAT paid on my parcel. You acknowledge receiving my proof of payment but still no parcel and it still shows VAT payment outstanding! We have passed the 48 hr mark ALREADY!
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Skye W's updateReviewer Update
28 May 2024, 12:39***********!!!! I phoned Buffalo again today and spoke to the most *********** person. I queried why I have not yet recieved any feedback and this person told me to attach the proof of payment to the VAT and DUTY page, even after I explained twice already their page does not allow me to add PDF document OR photo. Then this person tells me the Notice of Payment as received by the bank must say PROOF of payment or else the document will not upload. WHAT A CROCK OF NONSENSE! I need someone to get back to me or I will be forced to take this to matter further! IS this a **** to get customers to make more than one VAT and DUTY payments just so they can get their goods delivered? SHould we start investigating this?
SW
Skye W's update28 May 2024, 12:39
Reviewer Update
***********!!!! I phoned Buffalo again today and spoke to the most *********** person. I queried why I have not yet recieved any feedback and this person told me to attach the proof of payment to the VAT and DUTY page, even after I explained twice already their page does not allow me to add PDF document OR photo. Then this person tells me the Notice of Payment as received by the bank must say PROOF of payment or else the document will not upload. WHAT A CROCK OF NONSENSE! I need someone to get back to me or I will be forced to take this to matter further! IS this a **** to get customers to make more than one VAT and DUTY payments just so they can get their goods delivered? SHould we start investigating this?