TEMU/BUFFALO International Logistics ****

On 5/03/24 I ordered items from TEMU. On 11/03/24 I received notification about the arrival and clearance that was finalized. On 13/03/24 I got notification of the parcel (tracking No. BUFZA***YQ) having been received by Buffali Airport Warehouse and made payment of R89.55 which was for customs VAT and Duty. I have made several enquiries regarding this parcel from Buffalo International Logistics to no avail. Instead I have been bombarded with voicecall that I should make payment for customs VAT and Duty. No acknowledgement of receipt of the emails I had sent either. The recent notification was on 12/04/24 which still states that the company is awaiting payment for Customs,VAT &Duty. The recent On 15 /04/24 was that the order Logistics track has not been updated for a long time and the Logistics is troubleshooting the problem. I have since realized that this TEMU/Buffalo International logisitcs is a ****. I need a way to get my money back from TEMU.