Temu - Buffalo and Sky Net Courier - disgusting service.

We've been purchasing from Temu on-line, all kinds of items for 5 months now. Buffalo and Sky Net are the Courier Services that they use to deliver our goods at our home. We sent a Credit back on the 7th of June 2024 by the Driver (Sky Net employer) with the name of Motena, Tracking Number BUFEX***YQ. SkyNet are the middel-man of Buffalo Courier Services. After 14 days my credit was still not passed on my Temu account. Me and my husband drove personally to the warehouse of Baffulo to try and sort the credit out. When we came there, the Manager of the Credit Department, his name is Amanual. He said he is not aloud to give his cell number to us. He then told us the credit is still with Sky Net and that we have to go to them. We went all the way to Sky Net in Elandsfontein. Their we saw a Mr by the name of Cornelius @ Cell Number ***. He promised us he will go and see the driver and find out where the credit is. He took a photo of the Credit Note Return paper with the particular drivers name on it. It was a pair of Leather Beck Men's Shoes Size 6.5 to the value of R1 999,00. Mr Cornelius promised us he will phone us back. He never phoned back and we went back the following day to Sky Net. They then gave us a different white paper with a Bar Code of : *** / Client Reference No. BUFEX***YQ. Now it is all of sudden a different number, as the the number we were given on the account number of Temu, on my account with them as a credit passed. From their we went back to Buffalo and gave Amanual (Baffalo) the white paper Sky Net gave us. He personally come to see us outside by our car and told us how Sky Net's credits disappear and that he will personally go and see Sky Net the following day and the driver, and go and confront them, he will phone us back if he has sort it out. Next day, no call. Following we called again and then all of sudden they keep-on not answering our calls. This includes Cornelius, Amanual and also an Irvin Kola from Baffulo on ***. This is his Cell contact number. As a client I went out of my way and expenses to try and sort my credit account out with Temu. Now I am giving it to you guys to take further steps. I am very disappointed in the way we were treated and am feeling the hole bunch are laying to us as clients. This is very annoying situation. Disappointed client.